/* ==========================================================================
   RAVITO — SAV / SUPPORT
   ========================================================================== */

.ravito-sav { padding: 20px 0 48px; }
.ravito-sav__title { font-size: 22px; margin: 0 0 6px; }
.ravito-sav__subtitle { font-size: 13px; color: var(--ravito-text-muted); margin: 0 0 20px; }

/* --- Catégories d'aide --- */
.ravito-sav__categories {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 10px;
  margin-bottom: 28px;
}
@media (max-width: 700px) { .ravito-sav__categories { grid-template-columns: repeat(2, 1fr); } }

.ravito-sav__category {
  background: var(--ravito-olive-800);
  border: 1px solid var(--ravito-border);
  border-radius: var(--ravito-radius-md);
  padding: 16px 12px;
  text-align: center;
  transition: border-color 0.15s ease;
}
.ravito-sav__category:hover { border-color: var(--ravito-border-strong); }
.ravito-sav__category i { font-size: 20px; color: var(--ravito-stencil-yellow); }
.ravito-sav__category span { display: block; font-size: 11px; color: var(--ravito-text-primary); margin-top: 8px; }

/* --- FAQ accordéon --- */
.ravito-sav__faq { margin-bottom: 32px; }
.ravito-sav__faq-list { display: flex; flex-direction: column; gap: 8px; }

.ravito-sav__faq-item {
  background: var(--ravito-olive-800);
  border: 1px solid var(--ravito-border);
  border-radius: var(--ravito-radius-md);
  overflow: hidden;
  transition: border-color 0.15s ease;
}
.ravito-sav__faq-item.is-open { border-color: var(--ravito-stencil-yellow); }

.ravito-sav__faq-question {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  background: none;
  border: none;
  cursor: pointer;
  padding: 14px 16px;
  text-align: left;
  font-size: 13px;
  color: var(--ravito-text-primary);
  font-family: var(--ravito-font-sans);
}
.ravito-sav__faq-item.is-open .ravito-sav__faq-question { font-weight: 500; }
.ravito-sav__faq-question i { font-size: 16px; color: var(--ravito-text-muted); flex-shrink: 0; transition: transform 0.15s ease, color 0.15s ease; }
.ravito-sav__faq-item.is-open .ravito-sav__faq-question i { color: var(--ravito-stencil-yellow); transform: rotate(180deg); }

.ravito-sav__faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.2s ease;
}
.ravito-sav__faq-item.is-open .ravito-sav__faq-answer { max-height: 240px; }
.ravito-sav__faq-answer p {
  margin: 0;
  padding: 0 16px 16px;
  font-size: 12px;
  color: var(--ravito-text-secondary);
  line-height: 1.6;
}

/* --- Formulaire ticket --- */
.ravito-sav__contact { max-width: 640px; }
.ravito-sav__form {
  background: var(--ravito-olive-800);
  border: 1px solid var(--ravito-border);
  border-radius: var(--ravito-radius-lg);
  padding: 20px;
}
.ravito-sav__form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 500px) { .ravito-sav__form-row { grid-template-columns: 1fr; } }

.ravito-sav__form-field { margin-bottom: 14px; }
.ravito-sav__form-field label {
  display: block;
  font-family: var(--ravito-font-mono);
  font-size: 10px;
  letter-spacing: 1px;
  text-transform: uppercase;
  color: var(--ravito-text-muted);
  margin-bottom: 6px;
}
.ravito-sav__form-field input,
.ravito-sav__form-field textarea {
  width: 100%;
  background: var(--ravito-olive-700);
  border: 1px solid var(--ravito-border-strong);
  color: var(--ravito-text-primary);
  padding: 10px 12px;
  border-radius: var(--ravito-radius-sm);
  font-family: var(--ravito-font-sans);
  font-size: 13px;
  box-sizing: border-box;
  resize: vertical;
}
.ravito-sav__form-field input.has-error,
.ravito-sav__form-field textarea.has-error { border-color: var(--ravito-red); }

.ravito-sav__field-error { font-size: 11px; color: var(--ravito-red-light); margin: 6px 0 0; }

.ravito-sav__form-hint { font-size: 11px; color: var(--ravito-text-muted); margin: 0 0 16px; }

.ravito-sav__form-feedback { font-size: 12px; color: var(--ravito-red-light); margin: 12px 0 0; }
.ravito-sav__form-feedback.is-success { color: var(--ravito-green-ok); }